Operate/Workstreams

Workstreams

Live workspace·Tuesday, 28 April 2026
Blocked / At Risk
6
Needs sponsor attention
Moving
3
Progress is visible
Watch
4
Needs detail or sequencing
Not Started
3
Explicitly discussed, not yet moving
All sponsor workstreams
Everything Arvind covered across the recent meetings, including items extraction can miss
TrackIt / Santosh PilotAt Risk

Partially built, needs Santosh pilot closure

Next step

Finish Santosh POC: work distribution, production reports, Zoom calling, QC, manager dashboard, client reporting, and screen capture decision.

Sponsor ask

Keep Santosh focused as the only pilot owner and approve the client-facing success metrics.

Date

By 12 May 2026

Raghu + Santosh

Client Reporting / TAT VisibilityAt Risk

Explicit April 22 requirement, not yet finished

Next step

Build client-facing reports that show received, completed, pending, missed, accuracy, efficiency, and turnaround time by process.

Sponsor ask

Approve the exact client-facing metrics and naming before the first demo to DA firms.

Date

With Santosh pilot

Raghu + Arvind + Santosh

Screen Capture / Compliance MonitoringBlocked

Research required before build decision

Next step

Research cheaper alternatives to Time Champ-style monitoring and decide whether to build or integrate.

Sponsor ask

Confirm acceptable monitoring depth, retention, and budget once options are presented.

Date

Decision needed

Raghu

Work Session / Production AnalyticsMoving

Shift tracking exists, reporting model needs refinement

Next step

Separate login-to-logout, production, non-production support time, idle time, breaks, and role-based production targets.

Sponsor ask

Approve the label and role benchmarks, such as manager/team-lead production percentage expectations.

Date

With TrackIt reporting

Raghu + Arvind + Santosh

Document AI PlatformMoving

Product direction set, data-labeling workflow needed

Next step

Set tool/channel/spreadsheet format so Turnaround can label legal codes/categories and build the comparison base.

Sponsor ask

Confirm the labeling team, enforce daily sample review, and start the 500k document push without waiting for the full platform.

Date

1 May 2026 target

Raghu + Arvind

Process Re-engineeringWatch

Waiting on complete process assets

Next step

Collect SOPs, videos, checklists, cheat sheets, and use them to identify automation opportunities.

Sponsor ask

Make Santosh produce the asset pack in one place before asking wider managers.

Date

After Santosh asset pack

Raghu + Santosh

Employee Dashboard / 12 BoxesAt Risk

Module list defined, many boxes not built

Next step

Prioritize policies, resources, communications, calendar, QC reports, announcements, Always For You, chat, and work tracking.

Sponsor ask

Approve which boxes are must-have for the Santosh pilot versus later employee OS rollout.

Date

Phased after TrackIt core

Raghu + Arvind

Policies / Resources HubWatch

Simple module, waiting on source assets

Next step

Load policies, HIPAA, SOPs, contracts, cheat sheets, workflows, scripts, templates, and Loom/Drive resources into the dashboard.

Sponsor ask

Send the spreadsheet listing each resource, current location, purpose, and whether it must be created.

Date

Once Arvind shares assets

Arvind + Raghu

Communications HubBlocked

Direction set, integration approach not decided

Next step

Decide how client emails, WhatsApp Business, Slack, Teams, calls, and calendar notifications appear inside the dashboard.

Sponsor ask

Approve the first-channel strategy, likely Outlook plus a controlled WhatsApp Business path.

Date

Design decision needed

Raghu + Arvind

Internal Support ModulesWatch

Small modules identified, not built

Next step

Implement internal chat, Always For You ticketing for IT/HR/facilities, announcements, notifications, and historical QC report access.

Sponsor ask

Confirm whether these are demo-visible now or phase-two after TrackIt core.

Date

After dashboard priority decision

Raghu

Recruited / MatchmakerWatch

Prototype exists, next scope needs review

Next step

Close sourcing database, candidate profile, assessment/testing, HR/manager feedback, offer letters/contracts, Zoho Sign, onboarding, and Matchmaker direction.

Sponsor ask

Decide whether Recruited/Matchmaker is parallel priority or follows TrackIt/Document AI, while preserving it as a sales proof point.

Date

Date needed

Raghu + Anurag

Training / LMSNot Started

Known project, lower immediate priority

Next step

Decide whether to keep Zoho LMS for now or rebuild training, onboarding checklists, videos, quizzes, certificates, and resource learning paths.

Sponsor ask

Confirm this remains phase-two unless needed for the Recruited/onboarding demo.

Date

After higher-priority demos

Raghu + Turnaround training team

Website / SEO / Sales CollateralNot Started

Required for sales credibility, not started

Next step

Include website redesign, SEO, sales video, yearly/event calendar, and social visibility in the proposal rather than dropping it.

Sponsor ask

Approve whether this sits in the same transformation proposal and budget.

Date

Date needed

Raghu

Program Governance / Delivery TeamBlocked

Critical operating constraint

Next step

Define the program owner, dedicated teams, weekly demos, daily/ad-hoc checks, and which decisions Raghu can make without sponsor approval.

Sponsor ask

Approve the delivery model and hiring plan so execution does not depend on two people.

Date

Before scale-up

Raghu + Arvind

Turnaround AI VerticalNot Started

Future product story, not immediate priority

Next step

Use finished TrackIt, Document AI, recruitment, training, and process automation proofs to support the broader Turnaround AI sales story.

Sponsor ask

Keep it visible as the direction of travel, but do not let it distract from TrackIt and Document AI execution.

Date

After proof points

Arvind + Raghu

Meeting Intake / Project MemoryMoving

Fireflies route live, historical meetings loaded

Next step

Use Fireflies/Fathom ingestion consistently and review extracted candidates before they become command memory.

Sponsor ask

Use the system as the single place to review meeting-derived actions.

Date

Live now

Raghu